1 reviews | Active since Jul 2012

01 Jun 2015, 15:15

UNACCEPTABLE SERVICE

I DROVE ALL THE WAY FROM MY FARM TO TOWN-STOOD IN LINE FOR WHAT FELT LIKE AGES.<br> ON MY QUESTION ON AMOUNT DEBITED TO MY ACCOUNT ON A MONTHLY BASIS THAT NOBODY SEEMS TO KNOW WHY I WAS ADVISED TO CAL *** -I DID THAT AND A G A I N UNSUCCESSESFULL. I CANNOT GO ONT LIKE THIS I CANNOT JUST HOLD THE LINE ON MY EXPENSE BEEN TRANSFERRED FROM ONT TO THE OTHER IF THIS IS THE NUMBER THAT I WAS NOTIFIED BY SMS TO CONTACT FOR ASSISTANCE. WHY DO WE ALWAYS HAVE TO GO TO HELLOPETER.COM TO GET A REACTION OR SOLUTION FOR PROBLEMS.

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Replies (1)
Absa
Absa's reply02 Jun 2015, 08:46
Official
Hello a0000,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.

We sincerely apologize for any inconvenience caused.

Kind regards

Danzig Boyce
Group Customer Care
Absa Bank Ltd