Unacceptable service

On the 20th of May 2015 made a transfer from my FNB account a online payment to a absa account number payment went through but to the wrong account which was my mistake I acknowledge that. however up until today absa has refused to assist me in correcting this error, they made excuses such as the client did not give her consent and is unaware that the transfer was in error. <br> <br> If this was done at the teller the branch would have immediately corrected this. We have all confirmation that this funds is not meant for this client as it is our bond money.<br> <br> I am extremely disappointed in this process