Unacceptable service

<p>· First request sent 14 Sept 2016</p> <p>· Send email to request feedback 16 September</p> <p>· Send email again to request feedback 30 September</p> <p>· Got feedback 3 October requesting ID number and AFS</p> <p>· I Sent requirements 4 January 2017</p> <p>· 16 January received required forms</p> <p>· 3 February I sent signed forms through</p> <p>· Send email to request feedback 7 February</p> <p>· Send email to request feedback 15 February</p> <p>· 16 February received feedback that it will take 10 working days</p> <p>· 24 March requested feedback</p> <p>· Got feedback that it was issued and we will get a call from the bank</p> <p>· 30 March – Emailed to confirm that nothing was heard as yet</p> <p>· 31 March – Noting was heard </p>