Unacceptable Service

<p>Went to ABSA Clearwater to open a new saving account as well as to sort out a general quiry.</p> <p> </p> <p>Walked in and was greeted by a friendly lady asking what we need and directed me to where I need to go. </p> <p> </p> <p>Filled in our details at the desk so we may see a consultant and was told to sit and wait as they only have two consultants working at the moment and that our names will be called. Waited over 50minutes then I called ABSA customer care while I was waiting. The consultant on the phone ensured me that she would phone the branch and ask that the branch manager send some more consultants to assist with this matter. 20 minutes later and no branch manager and still no one to assist.</p> <p> </p> <p>This is extremly poor service for a client to wait over an hour to open an account, needless to say I did not open an account as ABSA Clearwater wasted more than an hour of my day and no one seemed to be doing anything about the issue. I might as well move all my accounts to a different bank as the service at FNB seems way better. </p> <p> </p> <p> </p>