ES
Ezmari S
1 reviews | Active since Sept 2014
16 Aug 2024, 07:36
Unacceptable Servic
Been trying to get copies of my title deeds for over two weeks. Phone calls don't help. Emails remain unanswered. Even a visit to the branch resulted in empty promises. What does one have to do to obtain information from this bank?
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Absa's replyOfficial
16 Aug 2024, 10:40Dear Ezmari Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***4. Kind regards,Vanessa CroweGroup Customer Care
Absa's reply16 Aug 2024, 10:40
Official
Dear Ezmari Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***4. Kind regards,Vanessa CroweGroup Customer Care