unacceptable debit orders

<p>Hi</p> <p>I have absa vehicle finance (ford credit) , as well as credit, debit and savings accounts.</p> <p>01.02.2017 my account has been debited twice today , R1187.38 and the normal premium of R1268.58.</p> <p>noted that i have this account for the vehicle finance from September last year, as i have purchased a new car, i need to fully understand why my account was debited twice, my account is not in arrears as i have paid an additional R2000 in January?</p> <p>please note that this is not how you should be doing business, i have contacted you call centre ***and i have spoken to marco, which helped me, no issues there, but due to the fact that i still didnt received a clear and proper answer due to the fact that there was two debit orders taken off, note that i have will from the 01.03.2017 be taking my business elsewhere, i never use to have any issues with wesbank, they use to call me and send me updated statement on time....sorry but this service is not how you do business, note that if i dont receive a call from a manager i will be forced to go to the ombudsman.</p> <p>thank you </p> <p>BEATRIX BOTHA </p> ********** <p> </p>