NW
Nicholas W

1 reviews | Active since Oct 2014

13 Jun 2017, 10:36

Unacceptable conduct from your bad breathed unprofessional Rosebank branch manager....... GOODBYE ABSA....HELLO FNB!

<p>As a paying customer of ABSA the last thing I expect is your bad breathed Rosebank Branch Manager to get in my face and to start shouting at me in the middle of the branch infront of other people simply because my drivers license has expired.... especially considering that all I was trying to get was a letter confirming my banking details.... This was the last straw for me though.....Goodbye ABSA (After 20+ years) and HELLO FNB.....</p>

0
Replies (2)
Absa
Absa's reply13 Jun 2017, 11:01
Official

Dear Customer

Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd

Absa
Absa's reply13 Jun 2017, 13:10
Official

Thank you