Unabto to get overfraft after a year.
I have been trying to open a business account for months with ABSA to no avail. First the person that assisted me in the Richards bay branch said I will have it in a week. After several attempts to call her I gave up on her after a few month. I then called the hotline and an ABSA consultant told me i could do it over the phone. A week later he called me and told me he was unable to do it as there was a typo in my personal account. My branch contested this and said it was impossible. After demanding to speak to a competent person it was resolved. Now 2 months later ABSA say I am unable to do it over the phone and that I must return to the *********** consultant I spoke to in the beginning., There is no consistency and no one at ABSA seem to be able to agree on how things work. This is ABSA's last chance or I shall move all business and personal accounts to FNB.
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
