Unable to use Internet banking to manage finance vehicle account

Is misleading the public or the consumer your latest thing to do? I just spend another hour on the phone with Absa, going back and forth, speaking to the Absa vehicle finance Team, then the Internet banking team.

All I wanted to do was to get access to Internet banking to manage my vehicle finance account. The article explains exactly on how to do it, however I was never able to get in to the account, resetting the PIN isn't possible.

The one Absa consultant tells me all I need to do is register my password, the other says I cannot created the account if I don't have a Cheque or savings account to link it to.

Why put the article online then if it's not possible?? Link to article below: https://www.absa.co.za/personal/loans/for-a-car/manage-my-car-loan-account/