MM
Ms M
1 reviews | Active since Feb 2019
19 Dec 2019, 20:23
unable to transact
Good day, I have app**** for debt review and due to delays my employer was unable to change my banking details timeously that resulted in my salary being paid into my absa cheque account. I have an arrangement to pay R500 towards my overdraft however the entire balance was deducted from my salary and I am not able to transact from my cheque account. I want absa to refund my salary minus R500. How am I expected to meet my monthly obligations if they do as they please with our accounts. I want my money
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Absa's replyOfficial
20 Dec 2019, 11:51Dear Maphefo Mphahlele
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next hour .
Kind regards,
Rezona Louw
Group Customer Care
Absa's reply20 Dec 2019, 11:51
Official
Dear Maphefo Mphahlele
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next hour .
Kind regards,
Rezona Louw
Group Customer Care