BO
Barend O

1 reviews | Active since Oct 2017

10 Sept 2018, 09:20

Unable to settle a loan at ABSA

Just need to settle my student loan, however it is impossible to get confirmation of the amount and the account number ???? No one can help. And if you phone the Hatfield branch the phone just ring with no answer.

0
Replies (2)
Absa
Absa's reply10 Sept 2018, 22:09
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.

Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd

Absa
Absa's reply11 Sept 2018, 04:46
Official

Dear Mr Opperman

Thank you for bringing this matter to our attention.

We sincerely apologise on any inconvenience caused.

Kindly provide our office with a id number or account number to ensure effective investigation and feedback

Regards

Daphne Le Grange