Unable to remove Notify Me Profile - Useless call center staff

I have spent an hour and 15 minutes, talking to various people and departments on the phone with no one being able to assist in removing a notify me profile from my account (I have various notify me profiles and no longer want to be charged for multiple SMSs). I managed to do the same thing yesterday for another account over the phone with the help of a lady called Francis but all of a sudden this is not achievable. Not only is no one willing to help but especially the internet banking team, a Mr. Pitso, is more interested in getting me off the phone then helping me.

I expect a call, from ABSA, that will assist in removing a notify me profile from my account - I am now done with your excuses. For the love of God, why can I add profiles online but not remove them, how stupid is your system!