1 reviews | Active since Jun 2015
Unable to receive my payout
I have a problem ABSA Brokers in Johannesburg, South Africa. I joined the Provident Fund from January 2003 to August 2008 when I was employed by Lungisa Contracting. I never claimed from that fund during this period. I joined Marshall Security whose provident fund is Campbell Credit Control. Was a member from 31 September 2008 to 13 November 2014. On 20 November 2014 I app**** to withdraw from ABSA Brokers. The withdrawal form was emailed to ABSA Brokers and I duly received confirmation of receipt of the form from them. Was told wait for 3 months for my payout. In February 2015, after the 3 months had gone by, I then phoned ABSA Brokers to inquire about my payout. I was informed that they were waiting for a schedule from my last employer whose fund falls under Campbell Credit Control. They then told me to wait until the end of March 2015. I waited until March 2015 as I had been told. On March 31, 2015, I then phoned ABSA Brokers. I spoke to a lady by the name Monica. She told me that they were still busy with the processing of my application and I should again contact them in April 2015. Since then I have been in touch with them to no avail.<br> <br>
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
