Unable to provide any assisstance

<p>Absa in Bela Bela has provided numerous customers with terrible service. They have outdated technology, are unprofessional, and do not provide any assistance. They have no lines for pensioners, do not direct you to the appropriate station for your transaction, are untrained, have no respect for their customers, and in general provide a poor quality service. I first needed to replace my bank card as it had expired and went into the bank, unsure of where to report I went to enquires, after waiting in line for about an hour I was told that the card I required was not in stock, I then requested if it was possible to order one and was told that this was not possible. I was then told that I needed to withdraw all my money, which I did, but R300 in cost deductions were made because of this. </p> <p> </p> <p>On a second occasion I wanted to activate my internet banking and after waiting in lline for 1 hour and 14 minutes I signed and gave my fingerprints numerous times and was then told that this was notpossible either. </p> <p> </p> <p>On a third occasion I had to transfer money and so went to the tellers waited for 1 hour and 43 minutes, paitence wearing thin... I was then told that I could not transfer from an absa account to a standard bank account at the teller, and was then directed to the equires and saw how long the line was and questioned for another way afterwhich I was told that I could do this at the ATM. I then attemtped to tranfer the money and failed.</p> <p> </p> <p>I have tried speaking to the managers and whoever was available but there is always an excuse and they are never understanding, kind, or professional in any way or form. I am deeply dissapointed in the terrible experiences and regret banking with Absa because of this. </p>