1 reviews | Active since Feb 2017
Unable to pay closed account
<p>My daughter immigrated and closed all accounts with Absa. Absa contacted me in October regarding an outstanding amount of R430. I spent 3 hours in bank and eventually tried to pay at the tellers. No client record. Statements are sent to my daughter who can not pay closed account and now it is my problem. Interest is charged. Why should this be my problem?</p> <p> </p>
Dear Customer
Thank you for bringing this matter to our attention.
Please provide me with the account or ID number to enable me to log a formal complaint for you, this will be escalated to the relevant department head to investigate and resolve.
Regards
Claudette
Dear Customer
Thank you for bringing this matter to our attention.
Please provide me with the account or ID number to enable me to log a formal complaint for you, this will be escalated to the relevant department head to investigate and resolve.
Regards
Claudette
Just received a call from Absa advising that I need my daughter's permission to pay her account. Do you realy think that I obtained the information from my brilliant brain. Absa only wants to add more interest and I do not want anything to do with Absa. I tried my best and they are now overstepping the line with me. I will not pay any interest.
Just received a call from Absa advising that I need my daughter's permission to pay her account. Do you realy think that I obtained the information from my brilliant brain. Absa only wants to add more interest and I do not want anything to do with Absa. I tried my best and they are now overstepping the line with me. I will not pay any interest.