1 reviews | Active since Feb 2017
Unable to pay closed account
<p>My daughter immigrated and closed all accounts with Absa. Absa contacted me in October regarding an outstanding amount of R430. I spent 3 hours in bank and eventually tried to pay at the tellers. No client record. Statements are sent to my daughter who can not pay closed account and now it is my problem. Interest is charged. Why should this be my problem?</p> <p> </p>
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account number to log a formal complaint for investigation. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account number to log a formal complaint for investigation. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Customer Care is unable to assist. They want to know if I have power of attorney. Meanwhile interest charges escalate. Unfair to me.
Customer Care is unable to assist. They want to know if I have power of attorney. Meanwhile interest charges escalate. Unfair to me.
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account number to log a formal complaint for investigation. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account number to log a formal complaint for investigation. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Thanks
Thanks