Unable to open account

<p>I've been struggling since the 9th of September to open an ABSA business account. I started by using the online application form. The IT specialist who wrote this piece of genius coding however didn't make it possible to upload any documents when you want to resume with your application. After calling the helpline, they appointed a Bank Operations Manager (Tebogo Mbuli) to assist me. I sent her all the necessary document and since then, I have not been able to establish when the account will be active. When I gave her a call today at 9am, she said she'll follow up with the necessary department and get back to me ASAP. I have not heard from her since. I did receive an email though at 5pm, telling me to follow a link to resume my application and again submit all necessary documents. When I followed the link, again, genius IT specialist' page comes up asking me to upload the documents, with no button that actually enables me to do this.</p>