BK
Bhavesh K
1 reviews | Active since Oct 2011
29 Jan 2016, 11:25
Unable to negotiate rates
Been waiting for a month now for them to assist with negotiating a better interest rate on my homeloan. apparently there is some HOLD on my account which the sales consultant cant assist with, the manager was supposed to call me 2 days ago with an update and still waiting.... seems they dont care about customer service!!!
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Absa's replyOfficial
29 Jan 2016, 13:01Hello bhavesh,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.
We sincerely apologize for any inconvenience caused.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.
We sincerely apologize for any inconvenience caused.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd
Absa's reply29 Jan 2016, 13:01
Official
Hello bhavesh,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.
We sincerely apologize for any inconvenience caused.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.
We sincerely apologize for any inconvenience caused.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd