Unable to meet obligations

Good day <br> <br> I have been given the run around as I called several times last week with regards to making arrangements on my absa cheque and credit card as I am no longer employed.<br> <br> On saturday someone calls me and I said I will try and make a payment of R430.00 INTO THE account but i cannot do so and this morning I have called one person says I should speak to the collections department then when the line cut and I called back they said I should speak to the restructuring department.<br> <br> Please can someone email me only and help.<br> <br> Regards<br> <br> <br>