WH
Wolf H

1 reviews | Active since Oct 2014

24 Nov 2015, 14:59

Unable to get Letter of Good Character from ABSA

ABSA say they are unwilling to provide a Letter of Good Character to individuals and tell me that no bank does this. However, when my husband went to his bank (First National Bank) they were able to give him the letter without any issues. I've been an ABSA client since 2001 and didn't change to FNB when my husband suggested I do because they had better service and banking value - you STILL CHARGE FOR ONLINE BANKING when at FNB it is FREE!

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Replies (1)
Absa
Absa's reply25 Nov 2015, 09:15
Official
Hello FourBlueHands,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd