Hellopeter
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FT
Faith T

1 reviews | Active since Mar 2022

28 Mar 2022, 16:12

Unable to get hold of Fast buy

I have been trying to contact Fast buy for a week since last week and no one answers .I waited for an hour everyday till the call gets cut. What kind of service is this really????????????????????????????????????????????????????

0
Replies (2)
Absa
Absa's reply29 Mar 2022, 10:10
Official
Dear Faith Teffo
 
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.  
 
The reference number for your complaint is C-***7.
 
Kind regards,
Group Customer Care
Rezona Louw
Absa
Absa's reply31 Mar 2022, 14:44
Official
Dear Faith Teffo

We refer to your complaint posted on Hellopeter.

Please accept our sincere apology for any inconvenience caused.

The reference number for your complaint is C-***7.

We note that you mentioned in your complaint that you are trying to contact Fast Buy, kindly confirm if the matter is linked to Absa bank.

Regards,

Rezona Louw

Specialist Case Manager: Social Media
Customer Value Management: Customer Care