UNABLE TO GET HOLD OF ACCOUNTS DEPARTMENT IN THE VEHICLE FINANCE SECTION

My name is Mrs T Juta, I have been i have financed my vehicle through ABSA, and my installments are a bit too high as i am in an unforeseen financial situation at this stage. I have been trying to get into contact with their accounts department for the last two days and nobody seems to be working there, I have been given 4 different contact numbers and all four just goes to voice mail. This is very frustrating as when your vehicle is in errors, the accounts/collection department is ever quick to call you to remind you, yet when you as a client try to get into contact and make them aware of what is going on, then there is no answer. I am so sick and tired with the issues that i face with this bank. I am seriously thinking of moving my account and all my business to another bank who can and always ready to help their customers, unlike ABSA.