EN
Eilappen N
1 reviews | Active since Nov 2015
17 Nov 2015, 14:22
Unable to get assistance from Credit Card Team
Dear ABSA Reader,<br> <br> I have experienced the most pathetic service ever with respect to a credit card. I app**** for a credit card online and I was approved. I then received an email stating that I must accept the terms and conditions and I must provide certain information and documents --- I did all of these. My application was done on the 28 Sep 2015 and to date I have not received my card. I called your call center perhaps 30-40 times and I was just passed around without anybody being able to help me. Eventually I got hold of the manager on the floor Mr Matlhatsi Kekana
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Replies (1)Absa's replyOfficial
18 Nov 2015, 14:50Hello Marlon Naicker,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Absa's reply18 Nov 2015, 14:50
Official
Hello Marlon Naicker,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
