Unable to email statements

<p>For the past 2 years I have been trying to get ABSA to email me my monthly statements. I have 28 different accounts with them for the different businesses, body corporates, trusts, etc that I manage. Their excuses for being unable to email me statements include my email server rejecting the messages, when they were in fact using the wrong email address. This they discovered after about 1.5 years of me phoning every month to try and get it solved.</p> <p>The latest excuse is that they are unable to email statements of a Body Corporate account, since it does not have a business registration number. Hence they cannot assist me any further. I can receive statements via post or continue to request an electronic statement every month, for every account, at my own time and cost. Surely this is a basic service a bank should deliver?? And surely I am not the first person to open an account for a body corporate at ABSA? </p> <p>Their internal system issues should not be spiraled down to the client? And what happened to client service?? There was no ownership taken of this problem, even though I have escalated it many times in the 2 years. And I am still left without a solution.</p> <p> </p>