AJ
Arnoldj J
1 reviews | Active since Jan 2013
16 Dec 2023, 08:41
Unable to complete process online
I received an SMS inviting me to switch my current personal loan balance to them to get a better interest rate, I dont have time to visit a branch so I wanted to do it online but this proves impossible as there is no such option on the app, can someone please call me to assist me to do this online please?
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Absa's replyOfficial
19 Dec 2023, 13:46 Dear Arnold, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***2. Regards Godfrey Ndou Customer Value Management
Best regards,
Absa's reply19 Dec 2023, 13:46
Official
Dear Arnold, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***2. Regards Godfrey Ndou Customer Value Management
Best regards,