1 reviews | Active since Oct 2016

26 Jan 2019, 12:19

Unable to claim ABSA Rewards

It has been more than a month now that I haven't been able to redeem my ABSA Rewards from the app. I tried phoning the rewards number today and the system just hung up on me after I followed all the prompts. Please fix this a.s.a.p.! An issue as critical like this should not last more than a couple of hours!

0
Replies (1)
Absa
Absa's reply28 Jan 2019, 14:48
Official
Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.

Kind regards
 Daphne Le Grange

Group Customer Care
 Absa Bank Ltd