SK
Sivuyile K
1 reviews | Active since May 2020
29 Jan 2024, 17:43
Unable to apply
I have contacted Absa after trying to do an online application, I was advised I am not fully compliant with FICA, everytime I try and apply it says my profile is not up to date, I have given my ID and Proof of address at the East London branch but I am unable to proceed.
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Absa's replyOfficial
30 Jan 2024, 08:20 Dear Sivuyile, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***5. Regards Godfrey Ndou Customer Value Management
Best regards,
Absa's reply30 Jan 2024, 08:20
Official
Dear Sivuyile, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***5. Regards Godfrey Ndou Customer Value Management
Best regards,