Unable to activate account even after card issued

After opening an ABSA account online, taking all necessary documents to the closest branch, getting all FICA sorted and reeving a card and account number, tried to transfer funds from old bank, which came back as unpaid, tried to do a deposit at an ATM, received and error message, called the helpline and was told to go into the bank.<br> went to teller to do deposit, and was told account is on hold, went to client services, who called online center to release/activate account, after standing in the branch for an hour i was put on the call with the online center who asked for the card number, i was told that it is a credit card, which it said on the card DEBIT, just to be told that i need to be transferred again.<br> <br> really how difficult is it to activate an account especially after the bank has already issued a card and account number??