RT
Richard T

1 reviews | Active since Jan 2021

02 Jan 2021, 12:21

Un-reliable

Dear bafana tolo

Thank you for your request. Your Case has been forwarded to a consultant who will provide feedback as soon as possible.

The reference number for this Case is C-***4. Kindly be advised that our working hours are: Monday to Friday (7h00 - 16h00) excluding public holidays.

At Absa, we are committed to giving you exceptional service. Kind regards

Savings

Hi

I haven't received a call regarding opening an account with Absa. Hide quoted text

On Wed, 30 Dec 2020, 09:12 Absa Savings (***), <***> wrote:

Dear bafana tolo

Thank you for your request. Your Case has been forwarded to a consultant who will provide feedback as soon as possible.

The reference number for this Case is C-***4. Kindly be advised that our working hours are: Monday to Friday (7h00 - 16h00) excluding public holidays.

At Absa, we are committed to giving you exceptional service. Kind regards

Savings

STILL TODAY I HAVEN'T RECEIVED ANY CALL FROM THEM.I NEED TO BANK WITH THEM AND LOST MONEY ON THIS ...

0
Replies (1)
Absa
Absa's reply04 Jan 2021, 11:42
Official
Dear Customer,
 
Thank you for bringing this matter to our attention and your reference number is C-***3. Kindly provide us with your account and ID number to log a formal complaint for investigation.  We also need more information, at which department was your request sent and when.
 
 Kind regards
 Nthabiseng Sibande
 Customer Value ManagementAbsa Bank Ltd

Best regards,