UN ORGANIZED TRANSITION OF CREDIT CARDS AND UNHELPFUL STAFF

Gooday

I have tried to contact ABSA on numerous occasions and have had nothing but terrible client service.

I kept getting messages that somebody would call me with regards to the change over from Virgin Money to ABSA. To date I am still waiting.

Next thing I know, my card has been deactivated. Now I get told I have to re -apply for a credit card if I want one. Seriously!!!!

If this is the type of service one is getting from ABSA, I think I will take a miss on that offer!!!!

They should take into consideration the fact that ABSA and VIRGIN MONEY made this decision and not take it out on the public.

Disgusted