UN AUTHORISED DEBIT ORDER - 5 TIMES IN A WEEK.

Dear ABSA

In this failing economy that we are living in, peoples financial situation is deteriorating daily, and as a loyal ABSA client for over 20 years i have not got any guidance and assistance from you, who is suppose to be my financial guarding considering the length on time i have been with you.

In the last six months things have taken a drastic change in my financial situation. Before this i had a 100% record with all my accounts. Due to a loss of some regular income, I came to you several times for assistance, still with a good credit record, but over committed. all i wanted was a consolidation Loan, that would of brought more money available to me, so i could continue with no financial impact. But NO, you denied me for everything I came to you for help with.

Previously you gave me 200k credit card, over 200k personal loan, with high interest rates despite me being such a long standing customer. Overdraft facility, premium accounts. But now when I need your help you could not help and now I am in a mess.

But that is not my frustration right now. What is frustrating me is that you are now rubbing salt in my wounds. You are continually allowing un-authorised debit orders to be run on my account. I do not have enough to pay everyone, and if a debit is rejected once, then the debit should be cancelled until i pay them the arrears and until I advise if the debit can continue. But no, you allow the same institution to debit me 5 times in a week. with 5 rejected debit charges added. others run debit when ever they feel like and You allow institution to double debit me. then the next debit does not have funds. This become a rolling ball effect on my financial situation.

Now beside the already over committed accounts, I now have to pay thousands of Rands of ABSA bank charges. my account is then a good few thousands in the minus, and when I get paid the money is not enough for the debits again, because your charges are taken first.

I am pleading with you as a long standing loyal customer to kindly assist me only allowing for the debit order that i authorised on email to you to go through and nothing else, until I clear my arrears and re-instate the debit myself.

and as a last straw with you is there any possibility that you can assist me in consolidating and closing some accounts, then I will be in a position to pay all my debt and still have a comfortable living expense.