LB
Lisl B
1 reviews | Active since Nov 2011
07 Jul 2025, 10:07
Ultimate Banking
I recently upgraded my account to Ultimate banking at R98 per month. What is not clear is if this is the total or do I now have two cards, one for R135 and the other for R98, or do I know pay only R98? Also when I opened the gold bundle I was told I will only pay for the Gold Bundle and the savings account will have no monthly fees, yet I still pay R55 per month for my savings account.
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Absa's replyOfficial
07 Jul 2025, 14:01Dear Lisl Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***7 Kind regards,Group Customer CareVanessa Crowe
Best regards,
Absa's reply07 Jul 2025, 14:01
Official
Dear Lisl Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***7 Kind regards,Group Customer CareVanessa Crowe
Best regards,