TH
Tshembekile H
1 reviews | Active since Oct 2012
21 Apr 2023, 14:09
*****ulent premium amount
On the 21/01/2023 I got a call for a vAF credit protection plan was quoted 675,49 however you guys have been deducting 943,44 cents. The agents that work in that department are ***********!!! Nobody knows anything and your agents listen to respond! This is actually *****ulent behaviour I’m getting at this point??? Very unimpressed
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Absa's replyOfficial
21 Apr 2023, 14:23Dear Tshembekile Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***2. RegardsPravesh BejayAbsa Bank Group Customer Care
Best regards,
Absa's reply21 Apr 2023, 14:23
Official
Dear Tshembekile Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***2. RegardsPravesh BejayAbsa Bank Group Customer Care
Best regards,