FS
Florah S
1 reviews | Active since Mar 2019
07 Oct 2025, 04:45
*****ulent policy deduction
I discovered ABSA has been deducting money from my paysheet, and upon investigation found out LIPCO has been using ABSA to *****ulently deduct money from my salary.
I requested the policy to be cancelled and refund. SINCE ABSA name is used to deduct money From my paysheet n they should refund me.
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Absa's replyOfficial
07 Oct 2025, 08:24Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***5. I will review and provide you with my specific contact details as well as an expected time frame for further updates/ feedback via email or by contacting you telephonically during the day. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Best regards,
Absa's reply07 Oct 2025, 08:24
Official
Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***5. I will review and provide you with my specific contact details as well as an expected time frame for further updates/ feedback via email or by contacting you telephonically during the day. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Best regards,