TG
Tracy G
1 reviews | Active since Oct 2019
01 Sept 2025, 09:37
*****ulent payment/debit off account
How can Absa allow an amount to be debited from my account - without my permission? This morning I see the ref SSD OTHER CHIP WDL withdraw an amount of R800 off my Cheque Account. Aren't we protected against this type of issues ?
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Absa's replyOfficial
01 Sept 2025, 11:48Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***2. I will review and provide you with my specific contact details as well as an expected time frame for further updates/ feedback via email or by contacting you telephonically during the day. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Best regards,
Absa's reply01 Sept 2025, 11:48
Official
Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***2. I will review and provide you with my specific contact details as well as an expected time frame for further updates/ feedback via email or by contacting you telephonically during the day. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Best regards,