*****ulent Employees

On the 11th I took an off and I went to Absa branch Krugersdorp at President square as I wanted to get assistance with a payment and I was made to wait for about 45 minutes before getting assistance which I needed a statement as well to take to the company I was paying, unfortunately the statement i was given when i took it to the company i was paying they said it was not correct and it looked **** which i had to take another day and on the 12 to try and fix this i went to the Krugersdorp branch to try and fix this , unfortunately i could not get any assistance from as they said the person who helped me with this( Lerato Marman) was not in and when I asked to see a manager they said the manager is also not in , i then went to the Absa in key west and they said the person who helped me messed up and entered my ID number as the account number and there is transactions on my a account .

On the 13th I then decided to go again to the Krugersdorp branch and when I asked for assistance I was told that the person who could help me is not in and so is the manager. I spent 3 days going back and forth at my own cost and time which I will never get back mind you I am a senior citizen and for me to be pushed back and forward like this feels like I am being ****** of my money , I'm not even sure it is worth it as I have been with Absa for years and I had my family to also be part of absa. Is Absa trying to take my money or what's going on, should I speak to my lawyer before I get proper assistance!!!!!!