ES
Emmah S
1 reviews | Active since Jun 2023
02 Sept 2025, 14:53
*****ulent documents
They called me to take my debit orders and my salary. I told them only if absa can offer me something I’ll remove everything they requested. After applying for a credit card I received email from Safps absa listed me for sending them *****ulent documents. I’m now surprised how come they do all these things while it’s them who called me to do such things .now I’ve tried to send all the documents they don’t help me 🥲
Helpful (0)
Replies (3)0
Replies (3)
Absa's replyOfficial
02 Sept 2025, 16:22Dear Emmah Seoki, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***2. RegardsMarvellus ChaukeAbsa Bank Group Customer Care
Best regards,
Absa's reply02 Sept 2025, 16:22
Official
Dear Emmah Seoki, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***2. RegardsMarvellus ChaukeAbsa Bank Group Customer Care
Best regards,
ES
Emmah S's updateReviewer Update
04 Sept 2025, 06:50ABSA closed my account after I have refunded the client
Their ***** department are rude
They even told me I’m calling too much while there were people’s money in that account kindly please help me to open my account to be open and absa remove me to Safps because my life is stuck 😔
Their ***** department are rude
They even told me I’m calling too much while there were people’s money in that account kindly please help me to open my account to be open and absa remove me to Safps because my life is stuck 😔
ES
Emmah S's update04 Sept 2025, 06:50
Reviewer Update
ABSA closed my account after I have refunded the client
Their ***** department are rude
They even told me I’m calling too much while there were people’s money in that account kindly please help me to open my account to be open and absa remove me to Safps because my life is stuck 😔
Their ***** department are rude
They even told me I’m calling too much while there were people’s money in that account kindly please help me to open my account to be open and absa remove me to Safps because my life is stuck 😔
Absa's replyOfficial
04 Sept 2025, 08:38 Dear Emmah Seoki, Please be informed that the matter has been escalated to the relevant team for urgent attention and feedback, I will keep you informed, from Marvellus Chauke.
Best regards,
Absa's reply04 Sept 2025, 08:38
Official
Dear Emmah Seoki, Please be informed that the matter has been escalated to the relevant team for urgent attention and feedback, I will keep you informed, from Marvellus Chauke.
Best regards,