*****ulent card purchases on megau acc

Item: Absa
Rating: 1
Author: malefo M

Im really not happy with how absa protects its customers from ***** the are card purchases that are going of my daughter's megaU account. I have the card with me yet there are card purchases going of my account. For the Past 3 months Amazon took R160 from my account. Netflix also has been taking money from my account and now is rain .. please stop all there card purchases as i cant use my ..daughter's acc anymore as each time i put funds in the megau account Amazon or Netflix takes my money and i have no subscriptions any of with them.. why is account not protected .

My card information is not protected moos

My daughter's account is not protected ..Absa is failing me

Helpful (0)

Replies (1)

Absa's replyOfficial

25 Mar 2025, 09:06

Dear Malefo Mohale Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***0. Kind regards, Group Customer Care Rezona Louw

Absa's reply25 Mar 2025, 09:06

Official