NT
Noxolo T
1 reviews | Active since Jun 2023
03 Jul 2024, 15:17
*****ulent activity with debit card
I requested and received a new card from Absa about 6weeks ago which was sent and collected at a branch, now there is an unauthorized transaction supposedly tapped for the transaction to take place. How is this possible when tapping is disabled on my card? How are they unable to reverse the transaction when it has not cleared
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
03 Jul 2024, 15:42Dear Noxolo, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***1. RegardsGodfrey NdouCustomer Value Management
Best regards,
Absa's reply03 Jul 2024, 15:42
Official
Dear Noxolo, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***1. RegardsGodfrey NdouCustomer Value Management
Best regards,