*****ulent activity that as taken place with my ABSA account

I have been banking with Absa for the past 19 years and on the 6th November 2024 Absa as failed me as a financial service provider. Approximately R127 000 was ****** from my bank account due to the lack of absa been effective enough to block of *****sters gaining access to not only my account but others as well whilst my money was under the care and supervision of absa. I woke up that morning the 7-11-2024 to a sms with my balance been on a negative, when I went on my banking app I notice all my money from my cheque account ,saving accounts credit card everything was wiped out I immediately contacted ***** and spoke to a lady there who blocked my banking app and asked me to open up a case with SAPS forward all documents to absa ***** and they will be in contact with me. After many attempts of trying to get answers as to how this as happen no response or contact was made to me by Absa ***** department. I went into the branch and called ***** department from there and then after a month of waiting speak with the investigating officer who claims that there as been no compromise on they side of the bank they are very sorry for the loss of my funds and they can not assist me with getting my money back for this reason. They did recovery an amount of R5500 and did a direct deposit to my account telling me that they are aware of me been in a financial difficult position once again sorry for the loss of my money due to fruad but still cant not help me.My question is why recovery money and send it to me if they say that there was no fault in they system and how did someone gain access to my account. I am so disappointed as a client of many years to Absa and how could this happen with them giving me such an inexcusable explanation. I escalated the matter from absa ***** to absa resolve and I got the same answer that they are unable to find any error in they system showing that it is or was a problem. This is utterly ridiculous as to how can Absa been a well established business of many years in service to be so careless with the hard earnings of they clients I demand answers and I demand a refund of my money as well. I worked very hard over the years to have someone *******ly taking money that is not they own. Absa needs to own up to this misapp and need to reimburse my money.