MK
Mpho K
1 reviews | Active since Jan 2019
27 May 2025, 10:39
*****ulent Account - ABSA
Someone used my ID to open a check account with Absa. The prospective employer only notified me while they were conducting screening. I called Absa's ***** department because I have never opened an account with them. They offered me an email address to which I should write an email on May 21, 2025. When I did not receive an answer from them on the 22nd, I went to the branch, where they contacted the ***** department. The person sent a follow-up email, but they did not respond. I am losing career opportunities as a result of this and it is very frustrating. My identity number has been linked to SAPS *****ulent activities
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Replies (1)Absa's replyOfficial
27 May 2025, 11:49Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***1. I will review and provide you with my specific contact details as well as an expected time frame for further updates/ feedback via email or by contacting you telephonically during the day. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Best regards,
Absa's reply27 May 2025, 11:49
Official
Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***1. I will review and provide you with my specific contact details as well as an expected time frame for further updates/ feedback via email or by contacting you telephonically during the day. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Best regards,
