*****ulent account

Absa bank opened the cheque account online without my consent, I receive an email saying my premium has been approved. Then called their call center which account is been approved because I didn't open any other account accept the account I have with, agents from call center failed to assist me, instant I was transferred from one agent to the other and worse those agents some where acting as if my line is not clear and when I respond to them, I'll be put on hold after sometime be transferred back to the hunting line, decided that I should go to Absa branch at main street Johannesburg and Bridget was the consultant that was assisting me and instant of her closing the account she tells me, she also can't close the account, reason being it also doesn't allow her to but she will take funder with their retention or tech department and get back to me, even today she never bonded to call or give me an update. Tried call their call center again today spoke to Adelite and asked to speak to their team leader, the team leader did what to take the call. Am so disappointed with Absa service that I've received, after so many years, going to an extended of opening accounts without clients consent, but I would like to thank the consultant from Centurion mall absa branch who helped me in closing this account without any drama or hustle. Its an fortunate that I already decided am to close all the accounts I have with the bank.