MR
Michelle R
1 reviews | Active since Sept 2022
07 Jun 2025, 00:01
*****ulent
I'm very dissapointed once again about ABSA BRANCH SOMERSET EAST EASTERN CAPE This is my second time last month money dissappear today again why is it that that bank fees is higher then what the manager gave me R98 now there are fees once again they taking my money they don't no for what purpose the money is paid in my account last month it was more then R1000 today more then R700 I don't want any explanation all I want is my money back in my acc by tomorrow morning I will go on any platform to tell people that ABSA is not a bank to trust with your money this is how they mislead us to open account to say there fees are only R98 and with any transactions you do on your App I want all my money and then I will cancle my work place to pay my salary into that account. I want all my money from last time fees that are not suppose to be like that they the first bank who's fees are so high Jesus never in my entire life I got something like this never I don't want calls I only want my money to reflect no way I'm gona let it go
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Replies (7)MR
Michelle R's updateReviewer Update
07 Jun 2025, 00:14I'm going to post my bank statements so that people can see R98 fees but now I'm losing every money that came in is for fees misleading by the manager and my witness is my daughter when she told me that I will only pay R98 a month with bennifets but now it's more fees more then I pay with my current bank I made arrangements to switch my salary but now I'm not so sure
MR
Michelle R's update07 Jun 2025, 00:14
Reviewer Update
I'm going to post my bank statements so that people can see R98 fees but now I'm losing every money that came in is for fees misleading by the manager and my witness is my daughter when she told me that I will only pay R98 a month with bennifets but now it's more fees more then I pay with my current bank I made arrangements to switch my salary but now I'm not so sure
MR
Michelle R's updateReviewer Update
07 Jun 2025, 00:17ABSA SERVICE IS VERY POOR YOOH HIBO ALL I WANT IS MY MONEY THATS ALL HEADOFFICE YOU MUST MAKE SURE PEOPLE TELL US THE CLIENTS THE TRUTH I NEED MY MONEY TOMMOROW MORNING IN MY ACCOUNT PLEASE I WILL REALY REVEAL MY BANKSTATEMENTS TO THE WORLD OUT THERE IM TIRED
MR
Michelle R's update07 Jun 2025, 00:17
Reviewer Update
ABSA SERVICE IS VERY POOR YOOH HIBO ALL I WANT IS MY MONEY THATS ALL HEADOFFICE YOU MUST MAKE SURE PEOPLE TELL US THE CLIENTS THE TRUTH I NEED MY MONEY TOMMOROW MORNING IN MY ACCOUNT PLEASE I WILL REALY REVEAL MY BANKSTATEMENTS TO THE WORLD OUT THERE IM TIRED
MR
Michelle R's updateReviewer Update
07 Jun 2025, 08:41I'm waiting for ASA TO RESPOND TO ME THEY DIDNT I WILL SERIOUSLY TAKE MYSELF BY MAKING A VIDEO WHERE I WILL SHARE THIS AND POSTED IT ON EVERY PLATFORM THIS IS FURSTRATING
MR
Michelle R's update07 Jun 2025, 08:41
Reviewer Update
I'm waiting for ASA TO RESPOND TO ME THEY DIDNT I WILL SERIOUSLY TAKE MYSELF BY MAKING A VIDEO WHERE I WILL SHARE THIS AND POSTED IT ON EVERY PLATFORM THIS IS FURSTRATING
MR
Michelle R's updateReviewer Update
07 Jun 2025, 08:49I did send my bankstatement to the manager but she didn't respond to me I called her no answer somerset east branch
MR
Michelle R's update07 Jun 2025, 08:49
Reviewer Update
I did send my bankstatement to the manager but she didn't respond to me I called her no answer somerset east branch
MR
Michelle R's updateReviewer Update
07 Jun 2025, 09:39What's more frustrating the numbers off headoffice and email addresses not working what is happening because they taking our money because they in a crisis or what or what is happening here
MR
Michelle R's update07 Jun 2025, 09:39
Reviewer Update
What's more frustrating the numbers off headoffice and email addresses not working what is happening because they taking our money because they in a crisis or what or what is happening here
Absa's replyOfficial
09 Jun 2025, 11:07Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***5. I will review and provide you with my specific contact details as well as an expected time frame for further updates/ feedback via email or by contacting you telephonically during the day. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Best regards,
Absa's reply09 Jun 2025, 11:07
Official
Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***5. I will review and provide you with my specific contact details as well as an expected time frame for further updates/ feedback via email or by contacting you telephonically during the day. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Best regards,
MR
Michelle R's updateReviewer Update
09 Jun 2025, 14:25I was called but still it doesn't met my requirement of my money taking for fees that I'm not or was not aware off R98 fees becomes more then 1000 rand I never know that I will be charged so much money for making use of my bank app and fees when people deposit money into my account they just took it all I want is to be refunded from the time this happen till recently that's all and they have alot to say when you question them but smooth talk to you when they advice you to open the account meaning they let you open the account under false pretences
MR
Michelle R's update09 Jun 2025, 14:25
Reviewer Update
I was called but still it doesn't met my requirement of my money taking for fees that I'm not or was not aware off R98 fees becomes more then 1000 rand I never know that I will be charged so much money for making use of my bank app and fees when people deposit money into my account they just took it all I want is to be refunded from the time this happen till recently that's all and they have alot to say when you question them but smooth talk to you when they advice you to open the account meaning they let you open the account under false pretences