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JM
John M

1 reviews | Active since Oct 2022

02 Oct 2023, 10:33

*****ulant Bank Charges

I have had my business account for less than year, and during this time frame, I had nothing but problems. Absa has been charging fees that is in violation to my companies agreement with them, and they violated their own terms & conditions. Every time I brought it to their attention I just got told I agreed to it without any substantive evidence. How can the bank charge you a R100 fee if they overdrew the account? This constitutes *****!!! If you overdrew the account, charging your "Unauthorised DT balance Fee" after YOU overdrew the account, how can you victimise your customers, and encourage them to commit *****? Sies! Nowhere on paper is this fee stated with my signature next to it for the company. AND THIS IS NOT THE FIRST TIME. and everytime, the bank just don't come to terms and refund this unauthorised fee. SHO....SO either the bank refunds all these nonsense for the duration I had the account within the next 24 hours, or else I will gladly return the card and speedpoint, whereby you can close the account without any demands for your offences towards my company, and I will sue you for all this in court.

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Replies (8)
JM
John M's update03 Oct 2023, 12:50
Reviewer Update
Just got a call from the westgate branch and I am not satisfied with the outcome
JM
John M's update03 Oct 2023, 12:55
Reviewer Update
Waiting to hear from the area manager. The branch indicated it will be discussed with the area manager.

JM
John M's update12 Oct 2023, 16:03
Reviewer Update
I would just like to thank Marvellus, the area manager, and the westgate branch for their efforts in resolving the case. I understand that it is not everybody that monitor their accounts this closely, and the desired outcome that was expected was achieved. These charges were reversed into my account. Thank you guys.
JM
John M's update02 Nov 2023, 13:08
Reviewer Update
I really am considering going to court. You guys are *****ing!!!!! You once again took a R100 unauthorised dt bl fee while there was sufficient funds in my account

What the heck are you trying to do?

You better pay that money back or I am going to court. this bull**** needs to STOP!!!!
JM
John M's update02 Nov 2023, 13:10
Reviewer Update
I AM GETTING FED UP WITH THIS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! DAMN!!!!!!!! wHAT DO YOU THINK I AM? THE SOUTH AFRICAN RESERVE BANK? HMMM? WHY ARE YOU ROBBING ME?????? WHY? WHAT MORE MUST i DO SO THAT YOU STOP ROBBING ME LIKE THIS? FUDGE MAN!!!!!!!!!!!!!!!!!!!!!!!!!!
JM
John M's update10 Mar 2024, 17:52
Reviewer Update
And so you guys overdrew my account again. I am waiting for my R100 refund or else we are going to court as this is non-stop.
JM
John M's update11 Mar 2024, 10:47
Reviewer Update
I am waiting for the excuse this time around why the bank overdrew my account yet again??????? When is Absa going to pay the money back which they deducted that overdrew my account???????? Answers!!!!!!!
JM
John M's update08 Apr 2024, 09:22
Reviewer Update
You guys have now pushed your limits way too far. you again charged me this incorrect fee AGAIN!!!! Your debt with me is standing at R 200. I have been polite enough. I have tolerated your excuses and recurring intentions enough. I am taking this further. Your excuses does not do it for me anymore. YOUR VERY OWN COST SCHEDULE CLEARLY STATE : Non-Juristic Persons R 100. JURISTIC PERSONS 0.85% OF EXCESS (Having provided the excess is more than R 100). I have spoken nicely to you guys about this before, and explained that I am a JURISTIC PERSON! I also explained that if you overdraw my account, you cannot charge. And yet you do. I have had enough, and I have given you enough rope. I am taking this further. Since October 2023 AND YET YOU STILL CANNOT CHARGE ME CORRECTLY!!!!!!!!! REALLY?!?!?!?! ENOUGH IS ENOUGH