TK
Tshepiso K

1 reviews | Active since Oct 2021

11 Jun 2024, 14:10

UIF Payment

I app**** for unemployment benefits and after the claim was approved the Labour Department advised that the funds were paid into my old ABSA account. I’ve contacted ABSA with regards to this and have not received feedback. I was advised that the funds were not returned , can ABSA please help locate these funds as they went into my account and have them refunded

0
Replies (3)
Absa
Absa's reply11 Jun 2024, 14:55
Official
Dear Tshepiso Thank you for bringing this unfortunate incident to my attention, and please accept my sincere apology. I will look over it and give you my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***1. RegardsPravesh BejayCustomer Value Management 
TK
Tshepiso K's update11 Jun 2024, 17:28
Reviewer Update
Thank you Pravesh for your response
TK
Tshepiso K's update14 Jun 2024, 13:28
Reviewer Update
Thank you Pravesh for your assistance with this matter and for the prompt resolution.