UGLY AND EVIL LENDING RATE CHARGES.

Absa is cruel, doesn't take care of it's customers. I just received a notification letter from them for interest rate changes. I'm dismayed and that they have increased my monthly installment by R300 and more. Just few days the (SARB) has lowered the repo rate by 25 basis points, thus shifting the prime lending rate from 11.75 to 11.50. My initial lending interest was 12% now they increased it to 15.25% for a what I don't know. This is really an added cruelty shame on them. The prime interest rate is linked to the repo rate, how do they increase the lending rate whereas the repo has decreased. Is not this evil, ugly and ****** altogether. Black man you're on your own 😡.