mZ
malone Z
1 reviews | Active since Oct 2010
20 Jan 2020, 09:07
Uber Eats
On Thursday 16 January 2020 a Purchase of R82 went off my credit card from san fran on sunday 19 January 2020 a Purchase of R 111 went off my credit card from Sydney. I have never ordered anything from uber eats or used this card any where online. Called Absa to stop the payment on Thursday just after i got the sms they told me they cant i have to call on Friday they say the payment cant be reversed they have already banked the money. Called them yesterday they say they cant stop the payment i asked them to block the card
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
20 Jan 2020, 16:27 Dear Malone, Thank you for bringing this unfortunate matter / incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback / resolution via email or making contact with you telephonically within the next hour . I look forward to being of service to you. Vanessa
Absa's reply20 Jan 2020, 16:27
Official
Dear Malone, Thank you for bringing this unfortunate matter / incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback / resolution via email or making contact with you telephonically within the next hour . I look forward to being of service to you. Vanessa