u messing up my profile

last month u tried to debit my acc i informed u that my debit will be 30th of every month . who changed my debit to the 15 this is a *** service below is ur ***a response from Jonker Karen <br> <br> Thank you for raising your concern with us and allowing us the opportunity to investigate and resolve the complaint.<br> <br> We confirm that an agent called you on the 24th of August, and confirmed that your account has been rectified. We apologize for the inconvenience caused, and please do not hesitate to contact us should you require any further assistance. <br> <br> Kind regards<br> <br> <br> Karen Jonker | Complaint Specialist - Retail Collections and Recoveries | BSSA | Barclays Africa<br> Tel: +27 (0)11 *** | Email : [Email Removed]<br> Barclays, 9 Lothbury Road, Auckland Park, Johannesburg, 2001 <br> <br>