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I Good day

I am lodging a formal complaint against your bank.

I have sent a hello Peter complaint about the service I am receiving relating to my Vehicle financing account which was in an advanced payment status of R48 000. At someone point it was capitalized without my consent or knowledge which resulted in a now arrear account of R1181.00.

I have therefor gone from being in advance with R48K with a goods credit rating, to being called every day, several times a day about my arrears on the account.

This is very unfair as it is now negatively affecting my credit score. Each and every consultant who calls about this matter is being told the same story by me that it was capitalized without me knowing and not my fault, yet nothing is being done about it.

I am now trying to find out whether you will be deducting the final payment or if I need to make a manual payment into the account as I know I will struggle to get my money back from you should I do a payment and you run a debit order.

All i want is to be done with the payments of my vehicle and receive my ownership papers for the car and Iam in need of urgent assistance with regards to this.

I WILL NEVER RECOMMEND ABSA TO ANYONE EVER. YOUR SERVICES SUCKS AND I WILL NOT BE BUYING MY NEXT CAR THROUGH YOUR BANK.

I am a very unhappy customer!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!