SM
Stringen M

1 reviews | Active since Dec 2020

25 Aug 2023, 16:00

****ty customer sevrices

they say u get good customer services well i dont think so tumelo from asba called from online department and i gave him direct instructions as to what to do he did his own thing forcing my mum to put two people who will get paid out and saying i told him something else , uptill now he never called me back i went back online put my number again to call him he called me back when he heard my voice he cut the call and never call back again im still not helped with my mother funeral cover this not a company i wana deal with please get complient people to work for you guys ,

i even asked him can i go into the bank he said no u cant its only online he **** tumelo my guy u caused alot of family problems .

0
Replies (1)
Absa
Absa's reply25 Aug 2023, 16:25
Official
Dear Stringen, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***9. Regards,

Godfrey NdouCustomer Value Management

Best regards,